POLITICS OF CANCELATION
  • If go Beyond Barcelona has to cancel the experience for any reason, all amounts paid by the customer to go Beyond Barcelona will be fully refunded.
  • If the cancellation is made by the customer 48 hours or less before the beginning of the experience, or in the case of a no-show, go Beyond Barcelona not issue any refund.
  • If the cancellation is made more than 48 hours and less than 15 days before the beginning of the experience, 50% of the total price of the experience will be refunded to the customer by go Beyond Barcelona.
  • In case the customer and go Beyond Barcelona find a common agreement, a change of date can be offered to the customer at no extra charge.
  • If the cancellation is made more than 15 days before the beginning of the experience, 80% of the total price of the experience will be refunded to the customer by go Beyond Barcelona.
  • Customers are responsible for having or contracting their own personal insurance policy to assist them in case of injury and/or death while doing one of the experiences offered by go Beyond Barcelona. Go Beyond Barcelona assumes no responsibility for injury or death for customers who did or did not contract such insurance.
  • All in the quest of an unforgettable Experience!.
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